Accesibility

1.Identification of the responsible party

This website, www.moonlabworld.com, is owned by:

Owner: INGENIUM CAPITAL S.L.U.
Tax ID: B67044180
Address: Passeig de Manuel Girona, 72, Les Corts, 08034 Barcelona, ​​Spain

This accessibility statement forms part of the website’s legal texts and is available via the link in the footer.

  1. Commitment to accessibility

Solstetic is committed to making https://moonlabworld.com/ accessible according to the standards and requirements for digital content accessibility, especially the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, whenever technically feasible and reasonable.

  1. Level of Compliance

This website partially complies with the accessibility requirements established in Royal Decree 1112/2018 and the WCAG 2.1 Level AA guidelines. Due to third-party elements or dynamic content, some materials may not fully meet the technical criteria at all times.

  1. Inaccessible Content

Despite our efforts, some parts of the site may present barriers, such as:

Images without complete alternative text.

Forms or other interactive elements not fully optimized for keyboard navigation.

Documents or downloadable materials (e.g., PDFs) that are not fully accessible.

These limitations are being continuously reviewed and improved.

  1. How This Statement Was Prepared

This statement was prepared based on an internal site assessment, combining automated testing and manual accessibility review. The assessment is updated periodically to verify improvements or changes in the site’s content or technology.

  1. Communication and Reporting Channels

If you encounter difficulties accessing any content on this site, you can report it by:

Filling out the form
Suggested subject: “Accessibility issue on the Moonlab website”

We are committed to responding within a reasonable timeframe and facilitating, to the extent possible, access to information affected by any accessibility barrier.

  1. Complaint Process

If you do not receive an adequate response to your request or believe that your request has not been resolved in accordance with accessibility requirements, you can:

Submit a formal written complaint through the contact channel above.

If the response is unsatisfactory, you can contact the relevant national accessibility bodies or defend your rights before the appropriate administrative authorities.

This statement is subject to updates based on legislative changes or accessibility improvements.

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